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​​​Implementation and Support​​

We provide complete services based on your requirements​

Whatever level of support you require, we're here to help. Contact Us or Request a Demo

  • Integration with ADP ​​or other cloud based HR systems
  • Installation and configuration
  • Consultancy and Training
  • Data import and migration
  • Maintenance and Support

Implementation Phases


Phase 1: Define Requirement

The process begins with a consultation to get a clear understanding of your business environment, assess your challenges, identify requirements, and design an implementation plan to meet your objectives.

Phase 2: Configure and Integrate

We work with you to set up the solution exactly the way you need it for your business. This includes importing data from existing systems, configuring apps, implementing custom reports (if applicable), and delivering integration for any third party or proprietary system you already have in place.

Phase 3: Training

Our team of training professionals will design a training program to get your users up to speed before you go live. In-depth train-the-trainer sessions, role specific end-user training, and video tutorials may be used to facilitate a smooth roll-out.


Phase 4: Acceptance Testing

To be sure the app has been configured correctly, we provide access to a sandbox environment where pilot users can log in and test the app end to end. We will work with you to correct configuration issues as they arise, and deliver any outstanding training sessions before the final rollout.

Phase 5: Deployment

Once the testing has been completed, we will move your solution to a production environment. At this time, you will complete the final rollout, allowing all users to access and use the system. We will continue to adjust your configuration settings throughout the deployment phase, to ensure you're getting the greatest value from the system.

Phase 6: Success Measurements

During the final phase we will review your success criteria, and verify that all components of are running smoothly. Then we will transition you to support and  work with you on an ongoing basis for tweaks and enhancements as needed.


Frequently Asked Questions

SimplePortals Maintenance and Support services

Our Support team is targeted at making the usage of our products as easy and effective as it is possible. We deliver the high quality support and a fast feedback that enables avoiding the technical misunderstanding and helps rich the point of 100% in using the software solutions!

SimplePortals support services include the following key features:

  • Product Updates and Upgrades
  • Diagnostics and Maintenance
  • User Support

SimplePortals Skills and Expertise

SimplePortals focuses exclusively on Microsoft products and technologies. This allows us to achieve the really professional level in this area.

The tools and technologies we are competent at are the following:
  • Programming Languages: VB.NET, C#
  • Technologies: .NET Framework 2.0/3.0/3.5/4.0, ASP.NET, Silverlight, ADO.NET, Web Services, WPF, Mobile (Compact Framework), XML/XSLT
  • SharePoint 2003/2007/2010/2013/2016
  • Database Management Systems: MS SQL Server 2005/2008/2012, MS Access
  • Web Development: ASP.NET, XML, HTML/DHTML, CSS, JavaScript / JQuery
  • Tools: Visual Studio, SharePoint Designer, MS Expression, Team Foundation Server, MS Office Systems
The understanding of a business area that the software product is aimed for is vital for the successful project completion. It allows organizing an effective communication between developer and customer, defining the clear and correct project requirements and, as a result, developing exactly the product the customer wants.

Our areas of expertise include: 
  • HR, Talent and Performance Management
  • Learning Management Systems and E-Learning
  • Finance, Accounting and Budgeting
  • Project and Product Management
  • Document Management Systems
  • ERP and CRM ​